Australia’s 1st NGO for the South Asian Community
Who We Are
ICSA Training is a branch of ICSA, Australia’s leading NGO supporting South Asian communities. Drawing from years of frontline experience, we provide evidence-based training to professionals, supervisors, and managers working with diverse populations. Our programs enhance cross-cultural competency, improve service delivery, and support inclusive workplaces.
We deliver specialised training programs designed to equip professionals, teams, and organisations with the skills to work effectively with culturally diverse communities. Our courses are informed by extensive experience working directly with multicultural communities while gathering community intelligence for a real-world application.
To empower professionals with the knowledge, strategies and confidence to engage effectively with people from diverse backgrounds. Our mission is to foster culturally responsive workplaces and improve service outcomes to multicultural communities.
Core Values
Meet the Team
Our expert trainers bring extensive experience in cross-cultural engagement, social work, crisis intervention, and community leadership. They offer hands-on, real-world insights, ensuring participants receive practical and impactful training.
We foster an inclusive learning environment that empowers our participants to thrive and succeed personally and professionally.
We are always looking for passionate and dedicated people of trainers and facilitators to join our dynamic team!
If you have a specialist subject or an experienced trainer/facilitator and want to be part of the professional development team, reach out to us to explore opportunities.
Our Process
Professional development is a core part of remaining current in your industry and having contemporary skills in an ever evolving environment. It’s a necessary part of any career progression.
Which direction is your working life heading and what skills will you need to get there.
Browse the Course Catalogue to find the best options in your circumstances.
Prioritise your learning and determine the best modes. Self paced is a great option.
Get your training plan in action. Register yourself and book the training.
We can customise, tailor our training programs to align with your organization’s goals, schedule, and learning preferences. We can even develop bespoke products which will be unique to your needs, timing, working practice.
We acknowledge First Nations people to be the Traditional Custodians of lands we live and work on. We respect the connection to land, sea and community and support reconciliation and reparation.
